Introducing Brivo for CourtReserve: Safer Facility Management Designed for Tennis and Pickleball Clubs

(0:00) [Music]
(0:06) hello there this is Josh with court
(0:08) reserve and this video is going to go
(0:11) over our Access Control integration with
(0:13) Breo this video is going to go over the
(0:16) integration on a higher level but we do
(0:19) have two articles going over this
(0:21) integration in our knowledge base so if
(0:23) you would like some more information
(0:25) feel free to click the book icon in the
(0:27) top right corner and if you do have any
(0:29) additional questions also feel free to
(0:31) reach out to our customer success team
(0:33) by clicking this green icon right here
(0:36) how the Breo integration works is once
(0:39) you have added your API key into your
(0:41) organization a six-digit pin code is
(0:44) going to be generated for each player
(0:46) that has an account in your organization
(0:49) Breo does have a few different ways to
(0:51) give players access they do offer Access
(0:54) Control cards and a Brio mobile app but
(0:57) those will not be offered in this
(0:59) integration with court Reserve so
(1:01) players will only be able to use their
(1:03) six-digit pin code in order to get
(1:06) access once you have added your API key
(1:08) and you are on the setup page you will
(1:10) be able to create rules that will allow
(1:13) you to decide when a player should or
(1:16) should not be able to use their pin code
(1:18) in order to gain access to your facility
(1:21) or to a building so to get started with
(1:23) enabling this additional feature we’ll
(1:26) want to go to settings on the sidebar
(1:28) and on the bottom row the additional
(1:30) features row we can go to the additional
(1:33) features page and navigate down to the
(1:36) integration section once we enable the
(1:38) access control integration we will have
(1:41) the setup page here and if we go back to
(1:43) the additional features page we will
(1:45) also now have the access control page
(1:47) from this row as well once we click on
(1:50) that page we are going to be able to
(1:52) select our provider so once we select
(1:55) Breo here we will now be able to add our
(1:58) API key if you need any assistance with
(2:01) receiving your API key from Breo we do
(2:03) have a link to an article here going
(2:06) over how you can get the API key during
(2:09) your onboarding process so feel free to
(2:11) check that out or reach out to Breo if
(2:14) you have any questions there but now let
(2:16) me go ahead and add my API key and then
(2:18) I can briefly go over the setup page
(2:21) once we have added our API key we will
(2:24) now see four tabs on the setup page here
(2:26) we’ll see groups rules PIN codes and a
(2:29) errors on the groups page we just need
(2:32) to click the discovery button what this
(2:34) is going to do is this is going to grab
(2:37) all of your groups from Breo and add
(2:40) them into court reserve and these groups
(2:42) are going to be those access points that
(2:45) members will be going to when they are
(2:47) trying to access your facility Breo will
(2:50) make sure that this all gets set up on
(2:52) the Breo side so that this is all
(2:54) working correctly by the time you have
(2:57) added your API key for this integration
(3:00) the next tab here is going to be the
(3:02) rules tab this is going to be where we
(3:04) are setting up the rules and deciding
(3:06) when players should or should not get
(3:09) access to your facility if we go to the
(3:11) edit page here the first setting here
(3:14) will be to allow pincode access or not
(3:17) allow pin code access under the rule
(3:19) type next we’ll be able to decide if
(3:22) this rule is time specific so if we
(3:24) enable that we are going to be able to
(3:27) decide the days of the week that this
(3:29) rule should apply to and also the start
(3:32) time and the end time so if we only need
(3:34) to set up rules on the weekdays or
(3:37) weekends or specific days of the week
(3:40) we’ll be able to decide that here and
(3:42) then we can choose the start time and
(3:44) the end time for this specific rule
(3:46) below that we’ll be able to decide our
(3:48) buffer minutes for the reservation start
(3:51) and the reservation end what these
(3:53) settings are going to do are decide how
(3:56) much time prior to the reservation or
(3:58) after the Reser ation the memb PIN code
(4:01) should still give them access so if we
(4:03) want to give players access to our
(4:05) facility maybe 15 minutes before their
(4:08) reservation actually starts this is
(4:10) going to be how we can decide that next
(4:12) we are going to be deciding the courts
(4:15) that the specific rule is going to apply
(4:17) to and also the groups this rule is
(4:20) going to apply to so in this example
(4:22) here I have an access point just to get
(4:24) to court one so I’m just adding Court
(4:27) one to this rule maybe you haveen an
(4:29) access point that gives access to courts
(4:32) 1 2 and three and there’s one door that
(4:36) those players can access to get to
(4:38) either of these three courts in that
(4:40) case we’ll just want to make sure all of
(4:42) the courts that are given access based
(4:45) on this access point are selected here
(4:47) when we are creating this rule the next
(4:50) page is going to be the PIN codes page
(4:53) this is going to be basically where we
(4:54) get a master list of all of our players
(4:57) and all of the PIN codes if we need to
(4:59) search for a specific player to get
(5:01) their pin code we can search for them
(5:03) here and we also have the ability to
(5:06) reset their pin code if we need to
(5:08) change it for any reason the last tab
(5:10) here is going to just be an errors tab
(5:13) so if there are any errors that come up
(5:15) at any point during this integration you
(5:18) will be able to see them logged here so
(5:20) if you do have any issues and you want
(5:23) to just give some additional information
(5:25) on that error either to court reserves
(5:27) customer success team or Brio this is
(5:30) going to be where you can find that
(5:31) information so that goes over all of the
(5:34) setup that is needed at this point once
(5:36) we have rules created and once we have
(5:38) the API key added to our organization
(5:41) the PIN codes are going to start showing
(5:43) for players once they are booking
(5:45) reservations or registering into any
(5:48) events so next I want to just briefly go
(5:51) over where you can see PIN codes from
(5:54) the admin side and then also where
(5:56) players can see their PIN codes when
(5:58) they are on the member portal so from
(6:00) the admin side we’ll be able to see a
(6:02) player’s pin code when we are on their
(6:04) account so under the details tab we’re
(6:07) now going to have this pin code section
(6:09) where we can see the player’s PIN code
(6:11) and we can also reset their pin code if
(6:14) needed we’ll also be able to see their
(6:16) pin code when we are looking at
(6:18) reservations or events from the
(6:20) scheduler when we have a reservation if
(6:23) we hover over it and we go to the view
(6:25) players page we are now going to have a
(6:28) pin code column on this table here so we
(6:30) can very quickly see players PIN codes
(6:33) and this will apply to events as well so
(6:36) if we have an event date on the
(6:37) scheduler we hover over it and we go to
(6:40) the view registran page we are also
(6:42) going to have that same column there so
(6:44) we can quickly see players PIN codes the
(6:47) last page that I will go over is on the
(6:50) event list so if we go to event on the
(6:52) sidebar and we go to list here if we go
(6:56) to an event and we click on a specific
(6:59) event dat
(7:00) we will now have a view PIN codes button
(7:02) up here and when we click on that we are
(7:05) now going to have a page here that will
(7:07) show us every registrant for this event
(7:10) date and also the PIN code associated
(7:12) with their account so that goes over all
(7:15) of the places we would see a players pin
(7:17) code from the admin side next I will
(7:19) jump over to the member portal and show
(7:22) you where players will be able to see
(7:24) their pin code all right so from the
(7:26) players perspective there is also going
(7:28) to be multiple places where they’ll be
(7:30) able to see their pin code the first
(7:33) place is going to be on the personal
(7:35) information page so if we go to their
(7:37) menu and we click the personal
(7:40) information option they will now see
(7:42) their pin code on this page under the
(7:44) personal information Tab and they will
(7:47) also be able to see their pin code on
(7:49) the my bookings page under each booking
(7:52) that they have so if we go back to that
(7:54) menu and we go over to my bookings they
(7:57) will now see the PIN code for for each
(7:59) reservation or each event that they are
(8:02) booked or registered into we’ll also be
(8:04) able to see our family members PIN codes
(8:07) from this page as well so if we go to
(8:10) the edit registration page to see all of
(8:12) the family members that are registered
(8:14) into this event we’ll be able to see the
(8:16) PIN code for both myself and any
(8:19) additional family members I have added
(8:21) to this event here all right so that
(8:24) goes over the Breo integration again we
(8:26) do have two articles going over this
(8:29) integ ation in our knowledge base so if
(8:31) you’d like to take a look feel free to
(8:33) click the book icon in the top right
(8:35) corner and if you have any additional
(8:37) questions you can always reach out to
(8:39) our customer success team by clicking
(8:41) this green icon right here