How Dill Dinkers Scaled from One Club to a Nationwide Franchise with CourtReserve
Founded in 2022 by Will & Denise Richards, Dill Dinkers became a premier indoor pickleball experience. With rapid expansion in mind, they chose CourtReserve to streamline operations, scale efficiently, & build one of the largest U.S. pickleball franchises.
Active Locations
Locations Planned
Players
How their Club Management Experience changed
Before CourtReserve
Planning to grow and expand rapidly.
Needed a platform that could evolve with a growing franchise.
Looking to unify and streamline multi-location management.
Founders used CourtReserve as players.
After CourtReserve
Operates one of the largest pickleball franchises in the U.S. using CourtReserve.
Expanded confidently with a management system built for scalability.
Streamlined and standardized operations across all locations while allowing for local flexibility.
Adopted CourtReserve as their club management system from day one.
More about Dill Dinkers
In 2021, after discovering their love for pickleball, Will and Denise Richards searched for a place to play during the winter. The only indoor facility they found was over two hours away – a converted barn with four courts, no heat, and no bathrooms. Yet, despite the conditions, it was packed with players.
At that moment, the Richards had a vision to create something better: a dedicated indoor pickleball experience that was welcoming, well-equipped, and accessible to all.
By the fall of 2022, that vision became reality with the opening of Dill Dinkers’ first location in Columbia, Maryland – featuring 12 indoor courts, a pro shop, event space, and more. From day one, they trusted CourtReserve to power their operations – a decision made easy by Denise Richards’ firsthand experience using the platform as a player.
The Dill Dinkers' vision stretched far beyond a single club. Even before launching their first location, the Richards planned to scale quickly – and they executed that vision with remarkable speed.
In less than a year, Dill Dinkers expanded to four new locations in the U.S. Then, in September 2023, they launched their franchising business model and secured commitments for 282 franchise locations.
As they grew, CourtReserve scaled with them, providing the infrastructure needed to manage their expanding network while maintaining operational consistency.
Today, they have 15+ active locations and over 380 franchise locations in development – solidifying them not only as a national brand, but also as one of the largest pickleball franchises in the U.S.
CourtReserve remains at the core of Dill Dinkers’ operations, delivering the scalability and flexibility needed to manage a rapidly growing enterprise. From court reservations and event programming to member engagement and financial tracking, the platform streamlines every aspect of their business.
With each new location, CourtReserve ensures uniformity across the franchise while allowing local customization. Our powerful reporting tools provide insights into revenue and court utilization – enabling data-driven decisions that drive growth. CourtReserve also helps Dill Dinkers foster a strong community through customizable communication features like targeted emails and push notifications – keeping players connected and engaged.
Dill Dinkers' success demonstrates what’s possible when passion meets the right strategy, vision, and tools. With CourtReserve as a trusted partner, they’ve built not just a club, but a national movement – one that continues to grow, bringing pickleball to more players across the country.
Why they chose CourtReserve
From club to franchise
As your business expands, CourtReserve grows with you – offering scalable tools, multi-location management, and flexible programming to keep operations smooth and players engaged at every stage of the customer journey.
A “one-stop-shop”
CourtReserve simplifies club management by bringing court reservations, events, memberships, financials, reporting, and more into one powerful built-out platform.
An “incredibly flexible system”
CourtReserve adapts to your club’s needs with highly customizable settings, allowing you to tailor every aspect to create the ideal experience for your players and operations.
Keeps players engaged
With tailored emails, push notifications, and a dynamic member portal, CourtReserve helps you keep players engaged, informed, and connected to your club’s events, updates, and community.
“CourtReserve is the heart of our operations. It provides the flexibility to scale while ensuring all locations run smoothly.”
Dill Dinkers
Co-Founder & CEO
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