CourtReserve Clubs Can Now Power Leagues & Events with Swish

(0:01) Hello everyone and happy summer. I can’t
(0:03) believe it’s already almost June. My
(0:05) name is Ashley. I’m with Court Reserve.
(0:08) We are so excited about this webinar.
(0:10) Mark, I am so excited because our
(0:13) relationship with Swiss just keeps
(0:15) getting better and better and better.
(0:16) Welcome Mark from Swiss and Oswin from
(0:19) CR uh on our webinar today. Uh Mark and
(0:22) Oswin, thanks for joining us. I’m going
(0:24) to go over a few announcements while we
(0:26) have a couple more people jumping in the
(0:28) room and uh just really again excited
(0:31) for this wish webinar today. One of the
(0:34) important things that we try and do at
(0:35) court reserve is support our clients
(0:38) well and so we have extended our live
(0:40) chat support hours. Uh we are now live
(0:43) chat support 5 to 8:00 pm Eastern
(0:46) Standard Time. that gives our West Coast
(0:49) um support um and our clubs on the West
(0:51) Coast even greater um chance to live
(0:54) chat with our team as well as weekends
(0:57) live chat support Saturdays and Sundays
(0:59) now uh from 9:00 to 5. I’m really glad
(1:02) that we’re able to do that. We’ve hired
(1:04) some incredible folks um at Court
(1:06) Reserve over the last six months um just
(1:08) to do West Coast and weekend hours. So,
(1:10) super great news um from that end. And
(1:14) then I know Mark, your team is going to
(1:16) be at Mastermind as well as the court
(1:17) reserve team, uh, club pickle ball. If
(1:20) you are a pickle ball club, uh, I highly
(1:22) recommend coming out to mastermind.
(1:24) We’re gonna be there. You guys are going
(1:26) to be there. And it’s really just an
(1:28) amazing event to learn so much about the
(1:31) pickle ball industry, how to run your
(1:34) club, how to set your clubs up, what’s
(1:35) the best practices, and then month after
(1:38) month, Devin and his team, they do Zoom
(1:40) calls, and our team gets so much out of
(1:42) that just from an Old Coast uh pickle
(1:45) ball standpoint. So, that is a great um
(1:47) organization and a great time to be
(1:49) together in Utah. Uh, but I’m really
(1:52) actually even more excited that we are
(1:54) announcing today our two new Catalyst
(1:57) tour stops. So, Court Reserve Catalyst
(2:00) is our user conference. Uh, our next two
(2:02) stops are going to be uh in September
(2:05) out on the West Coast and then out on
(2:07) the East Coast. So, you can actually go
(2:09) to courteserve.com and look up the
(2:11) Catalyst Tour. I’ll put that link in our
(2:13) chat box today. Uh so that if your team
(2:15) is interested in supercharging your
(2:16) court reserve platform, doing more with
(2:19) court reserve because let’s be clear,
(2:20) how many of us have an iPhone? I have an
(2:22) iPhone and I probably used 20% of it
(2:25) since I bought it and set it up. So come
(2:27) to Catalyst. It’s one day. It’ll be well
(2:30) worth it. So hi Mark.
(2:34) Hello Ashley. Thank you so much for
(2:37) having me. Thank you so much to the
(2:38) entire court reserve team as well. This
(2:41) is uh this has been long in the waiting.
(2:43) Um and it’s just fun to kind of look
(2:45) back and see uh the whole timeline of of
(2:48) just friendship and API partners and
(2:50) everything. And so it’s this is an
(2:52) exciting moment for the Swiss team. So
(2:54) we appreciate you guys hosting this.
(2:56) Absolutely. Well, you know, we’ve been
(2:58) working on this for quite some time. We
(2:59) always tell people it’s coming and now
(3:01) it’s here. Um, and so Mark, there’s
(3:04) probably some folks, not just pickle
(3:06) ball, but tennis and all of our other
(3:08) clubs that may not even know what Swiss
(3:10) is. So, give us a little info.
(3:13) Absolutely. So, Swiss is software for
(3:17) running your club programming and that
(3:20) encompasses the entire spectrum of
(3:22) programming, whether it’s a large, you
(3:24) know, three 500 person tournament or
(3:26) just a small 500 person tournament. So,
(3:29) tournaments, uh, leagues as well.
(3:31) leagues are really becoming one of the
(3:33) most um popular and important parts of
(3:35) running a good club. So ladders and
(3:38) partner leagues, uh individual leagues,
(3:40) and then even just small programming
(3:42) events like a round robin, you know,
(3:45) eight person duper mixer, come get a
(3:47) duper rating on the pickle ball side and
(3:49) in paddle they call those Americanos,
(3:52) right? King of the court. So the entire
(3:54) spectrum of club programming from small
(3:57) just infrequent round robins, king of
(3:59) the court to ongoing multi-week leagues
(4:03) to tournaments um and everything in
(4:05) between. So that’s what Swiss does. And
(4:08) and to be even a little bit more
(4:09) specific, we’re talking about the
(4:12) scoring, the court assignments, the
(4:14) leaderboards, the stats, everything that
(4:16) might encompass that. So if you were to
(4:18) go and join a a 20 person latter league
(4:21) at a club, be it for tennis, pickle
(4:23) ball, paddle, rack, whatever the sport,
(4:26) you could take 20 names. Actually, you
(4:28) don’t have to do this. The the API, I
(4:30) won’t spoil it, but the API will do all
(4:31) this for you. And Swiss will put 20
(4:34) names into different court assignments
(4:36) of the ladder. You record your scores in
(4:38) Swiss. It gives you the leaderboard. If
(4:40) it’s a ladder, it shuffles people up and
(4:42) down depending on whether you win or
(4:44) lose. And that’s true whether this is a
(4:46) tournament bracket, latter league, or
(4:48) anything in between. Well, I know at Old
(4:51) Coast Pickle Ball, we we did the old
(4:53) Swiss way before the court reserve
(4:54) integration where you would have to put
(4:56) all the names and all the duper numbers
(4:58) and all that great jazz in there. And
(5:00) now what we have done is made
(5:03) time-saving efforts for the club and the
(5:05) administrators and the instructors
(5:07) because now everything can flow through
(5:09) court reserve and they can basically hit
(5:10) a button. Um, and so I know Oswin, if
(5:13) you want to go ahead and start pulling
(5:14) up your screen. Um, Oswin’s actually
(5:17) gonna kind of take us through what it
(5:19) looks like in court reserve. And then,
(5:21) um, this, of course, is going to be
(5:23) recorded. We’re going to throw this up
(5:24) on the court reserve YouTube channel for
(5:26) you guys to watch later, as well as if
(5:28) you have questions, I can’t imagine
(5:30) anyone would have questions, but if you
(5:32) do, put them in the Q&A because that
(5:35) allows us to kind of answer your
(5:36) questions and we’ll do those as we go
(5:38) through. So, Oswin, let’s go.
(5:41) All right, so we’re going to go over a
(5:43) couple of things regarding the Switch
(5:44) integration. First, it’s only available
(5:46) right now on our tiered pricing plans.
(5:48) Um, if you’re on our tiered pricing
(5:50) plans for the start and grow, the Switch
(5:52) integration is about $25 as an add-on.
(5:54) And if you have the scale and enterprise
(5:56) plan, it is included. The first thing
(5:58) you’re going to want to do is you’re
(6:00) going to want to head over down to your
(6:01) settings page, down to your additional
(6:03) features. Click on that, and then
(6:06) towards the bottom here, you’re going to
(6:07) see the Switch integration. Once you’ve
(6:09) clicked this box, you can hit setup or
(6:11) you can head alternatively to the page
(6:14) uh down at the bottom here and see the
(6:16) Swish icon that’s now appeared. Um
(6:18) either way will get you there. Once
(6:20) you’re in there and you’ve gone through
(6:22) the Swish setup process, you’ll have an
(6:24) API key and you’ll have a location based
(6:26) on where you are geographically. Uh if
(6:28) you have any issues with the location
(6:30) ID, you’re going to be able to email
(6:32) with the Swiss support staff and they’ll
(6:34) be able to get you all set up and fixed
(6:36) there. That’s pretty much all you need
(6:37) to do on the court reserve side to get
(6:39) the switch integration set up. Once
(6:42) done, you’re going to be able to head to
(6:44) any of your events. And as long as
(6:46) there’s one or more registrant on the
(6:48) event, you’re going to see a new button
(6:50) when you’re looking at any individual
(6:52) date. Whether this is a full event
(6:53) registration or a um dropin event
(6:56) registration, you’re going to be able to
(6:58) do this. So, we can see here I’ve
(7:00) clicked on one and I have some
(7:02) registrants here and I have no
(7:04) registrance here. So, we’re going to go
(7:06) to the May 28th one that actually has
(7:08) some registrance, and you’ll see a sync
(7:09) to switch button is now available. Uh,
(7:12) previously, you won’t have that. If we
(7:13) have no registrance on it, you won’t see
(7:15) it. So, if you’ve done this once before
(7:19) uh with a particular event date, you’re
(7:21) going to have an additional option here
(7:22) with action type and a Swiss game ID. If
(7:26) you’ve never done it before, you’ll
(7:27) simply see no action type and game
(7:29) format only. Um, when you have the game
(7:32) format only, you’ll have a drop- down
(7:33) list where you can select from various
(7:35) options that we sync from court reserve
(7:37) over to Switch. Now, for short
(7:40) descriptions on each of these, you can
(7:42) still view these not on the court
(7:44) reserve side, but on the Switch side,
(7:45) you can simply click create game on the
(7:48) Switch side, and you can see the
(7:49) standard game or league game formats.
(7:52) And when you click on these, it’ll give
(7:53) you a brief description of those
(7:55) particular items.
(7:57) So, we’re going to actually just sync a
(7:59) new one here so you can see what it
(8:00) looks like. Uh, we’re going to sync a
(8:02) regular one and we’re going to sync a
(8:03) league one and then we’ll get into a
(8:04) little bit of what it looks like once it
(8:06) syncs. So, we’re going to do a regular
(8:08) rotating partner round robin to start.
(8:11) All we have to do is hit this
(8:14) button and a couple of seconds later it
(8:16) populates over here on the right hand
(8:18) side rotating partner round robin and
(8:20) you can click into this. Now, from here
(8:23) is pretty much all switches domain. Uh,
(8:26) but you can have people join uh via
(8:28) either the QR code, via text, you can
(8:30) invite people um and is like as the
(8:33) owner, if I’m part of this particular
(8:35) league, I can click join game, select on
(8:37) my
(8:38) name, and I’m good to go and I’m right
(8:40) in there. You can also add it to my
(8:42) calendar. Um, so that’s what a regular
(8:45) one looks like. We head back or before
(8:48) we head back actually, we can take a
(8:49) look. You can edit some options into the
(8:51) game like turning on the duper section
(8:54) of it which a lot of folks will want to
(8:55) do. Uh it’s note everybody must have
(8:58) their accounts linked. They need to be
(9:00) joined appropriately in order for it to
(9:01) actually sync to
(9:05) duper. And let’s go ahead and show what
(9:08) syncing a league looks like. So you’ll
(9:10) see something like this upcoming
(9:12) leagues. And it’ll break it down a
(9:14) little bit differently than the
(9:15) individual game date. And so I’m going
(9:17) to go ahead and I’m going to delete this
(9:19) one. And I’m just going to reync the
(9:21) same exact one but as a league
(9:27) instead. So if we do a league rotating
(9:30) partner round robin and we sync this
(9:32) over, it’s going to populate over here
(9:34) and we can see the name is the exact
(9:36) same here. We click on the details and
(9:40) then you’ll notice we have like a
(9:41) duplicate last game and a new event
(9:43) section here. Um from here you get all
(9:45) of your players names listed. You’re
(9:48) going to be able to duplicate the last
(9:50) game and copy all of those sets and
(9:53) continue out for each of your event
(9:54) dates and get all that set up in just a
(9:56) few minutes and keeping all of the names
(9:58) that you have synced over, saving you
(10:00) lots of
(10:02) time.
(10:05) And let’s see
(10:08) here. I think that’s about it that we
(10:10) wanted to show here. Yeah. Now, Oswin, I
(10:13) I do want to mention that people can see
(10:15) both court reserve and the Swiss, but
(10:17) you basically have this in two separate
(10:19) like you’re not going to see a Swiss on
(10:21) the court reserve page here. This is two
(10:24) separate uh windows that you have put
(10:26) together specifically for our demo
(10:28) today. Correct. Yes. To clarify, this is
(10:30) my cell phone. If I click back on the uh
(10:32) little button, you can see my little
(10:34) Facebook notifications. This is just me
(10:36) casting it to the screen. So, we’ve got
(10:37) our our web page up. You’ll have your
(10:39) phone on hand. Um and you’ll be able to
(10:42) go through that process. All right.
(10:44) Great. That’s great. So, currently in
(10:46) court reserve Oswin, uh folks can go in
(10:48) and they can set up to have a partner.
(10:50) Can you talk just a little bit about
(10:52) that? How they have to do that currently
(10:54) and then what’s coming? Yes. Okay. So,
(10:57) as far as setting up as a partner goes,
(10:59) one of the ways that you want to do it
(11:00) in order to sync to Swish as well, um
(11:03) and even if you were not syncing to
(11:04) Swiss, you have to build a custom field
(11:06) inside of Court Reserve. To do this, we
(11:09) can head into the actual event
(11:12) itself. And if you’ve already set up a
(11:14) custom field, way down behind the
(11:17) general info, there’s going to be a
(11:19) event registrance custom field in which
(11:21) you can select from any various custom
(11:23) fields that you may have created. Uh
(11:25) mixed partner entry, gendered partner
(11:27) entry are good examples. Once we have
(11:29) saved something like this, and I’ll show
(11:31) how to make one of those in just a
(11:33) moment, you can head over to the dates
(11:36) and look at the registrance tab. If you
(11:38) require this, uh members will have to
(11:41) select and fill out a text box field
(11:43) with their partner’s name on that. Uh
(11:45) now, you can technically register um a
(11:48) couple different ways. You can have both
(11:49) people register where you have the other
(11:51) person list the partner. You can do a
(11:54) pending approval where once both people
(11:56) have registered and they’ve listed each
(11:57) other, you can approve both of them or
(11:59) you can just say, “Hey, one person
(12:01) register, list your partner. It’s on you
(12:03) guys to show up and make sure that your
(12:04) partner’s there or your team captain
(12:06) essentially.” Um, and it’ll display in
(12:09) this particular custom field. You can
(12:11) click on it if you were to do admin side
(12:13) registration and you can simply add the
(12:15) person. So, if I wanted to add my
(12:18) partner right in here, I could save
(12:20) changes and we can hover over that
(12:22) person’s uh we just hover over it. We
(12:25) don’t have to click on it and we get
(12:26) Kiwi Canerski there listed right in. Um,
(12:29) as far as uh actually before we go
(12:31) there, how you make the custom field.
(12:34) So, under your setting sections, you’ll
(12:36) have custom fields. As soon as you click
(12:39) on one of these, you’re going to have a
(12:40) few different categories. Now the thing
(12:42) to remember is it’s the event registrant
(12:44) category and not an event field. Um so
(12:47) you want to make sure when you create
(12:48) the category it says event registrant.
(12:50) Um that’ll enable you when people are
(12:52) signing up or registering to have that
(12:54) additional box. You can force this to be
(12:56) required so somebody has to enter
(12:58) something. Um and you can show it on the
(13:02) member side. You can keep it admin
(13:03) facing only. Either or. We recommend on
(13:06) the member side uh for at least partner
(13:08) registration. So, you’ll have three
(13:11) field types. Uh, text box is all you
(13:13) need. Um, text area is a little
(13:15) excessive, but you can technically do
(13:16) it. Um, if you wanted to have everybody
(13:19) list like an MLP format, you could list
(13:22) four people out there with a text area,
(13:24) and it looks a little cleaner than a
(13:25) text box. Um, drop down’s not going to
(13:28) work for that particular one.
(13:30) As far as what we have coming,
(13:32) um we’re going to go ahead and show a
(13:35) brief look at uh at what it’ll look like
(13:38) here. Drum roll. When you go into the
(13:41) Yep. Something everybody’s been waiting
(13:43) for and something that we’re we’re
(13:44) testing on. Uh it’s pretty close.
(13:48) Drum roll on the loading is registering
(13:50) as a team. So, having this wonderful
(13:53) button in here to go in, you’re going to
(13:54) be able to click. Um, let’s actually go
(13:57) ahead and and create a new event real
(13:59) quick so we can see briefly what that
(14:01) looks like. Now, I’ve heard this is
(14:02) coming out in the July release. So, if
(14:05) all of you can just, you know, get real
(14:06) excited, we got a countdown going on.
(14:08) So, so once we have the uh register team
(14:11) button turned on, we have the max teams
(14:13) and the max registrance per team. So,
(14:15) you can adjust this uh accordingly. and
(14:19) then how registration will work a little
(14:21) bit from there. The registration window
(14:22) is going to look a little bit different,
(14:24) but uh we’ll go ahead
(14:27) and get something written real quick.
(14:31) I’m not going to fill out as much as
(14:33) possible. The date would be important
(14:38) though. All right, let’s
(14:42) see. So, now that we have something like
(14:44) this, when we go to register, we’re
(14:46) registering teams now. So, we can go
(14:49) ahead and put
(14:52) in Oswin and we’ll go ahead and do Kiwi
(14:56) here. And we can see my team player
(14:58) maximum has been met. And so, this is
(15:00) just the admin side. Of course, it’s not
(15:02) the player side. Uh players will receive
(15:04) a similar thing when they register. They
(15:06) can register as a
(15:07) team. And so, that goes through and
(15:10) you’ll see we have teams here listed and
(15:12) team one. So, like we can continue to
(15:14) register team one, team two, team three,
(15:16) etc. depending on our events um setup
(15:19) and how many teams we’re allowing and
(15:20) how many players per team. If we don’t
(15:23) have somebody or if we need to change
(15:24) somebody real quick, let’s say I send a
(15:26) cancellation uh to one person here, I
(15:29) can still add a partner in here right
(15:31) after that with a quick little UI
(15:33) button, choosing the next person and
(15:35) registering them to that team. Now,
(15:37) again, that is not out yet, folks. That
(15:40) is not ready yet. You will not see that
(15:42) in your core reserve account yet. So,
(15:44) that is coming in July. Um, but right
(15:46) now in order to do team base, you would
(15:48) still need to do the custom field like
(15:49) Oswin showed us earlier. So that is
(15:52) fantastic. So thank you Oswin. Uh,
(15:55) absolutely. So Mark, uh, anything we
(15:57) missed before we answer this multitude
(15:59) of questions?
(16:02) Uh, great great question. Well, first I
(16:04) would just jump in and say that uh
(16:06) team-based registration is going to be
(16:08) incredible and not only from the Swiss
(16:10) side of things, we offer a lot of
(16:11) team-based formats and so um when that
(16:14) goes live in court reserve, you know,
(16:16) Swiss is going to be one of the big
(16:18) beneficiaries of that because that’s
(16:19) going to sync up really well. So, props
(16:22) to your guys’ team. I believe you guys
(16:24) are really pioneering all of the
(16:26) software system and having team-based
(16:28) registration. Very exciting. Um, and
(16:31) then actually I would just say to to
(16:33) finish on Swiss’s side of things, it’s
(16:35) very simple. Um, we’ll answer a lot of
(16:37) questions, but I’ I’d just reference
(16:39) people to our website,
(16:41) swishportsapp.com. Um, our pricing tiers
(16:44) are all all publicly displayed on our
(16:46) website, our support line, so you can
(16:48) reach out if you have questions or if
(16:49) you want to get started or see the
(16:50) pricing, that’s all available on our
(16:53) website as well. So, anyone can uh
(16:56) rewatch this video recording or go right
(16:58) there for more info. All right. So, I
(17:00) think there’s a big question. What about
(17:03) duper? Mark, I feel like the ease of how
(17:06) this is going to flow into duper. Talk a
(17:08) little bit about what that looks like
(17:09) right now. Yeah, absolutely. I saw some
(17:12) questions on that as well. So, there
(17:13) there’s a lot of really cool um
(17:16) functionality in this court reserve and
(17:18) switch API as it pertains to duper. So,
(17:21) I’ll probably hit three or four
(17:22) different questions and one answer here
(17:24) that I saw. Um, so first first question,
(17:27) someone they had a good question. They
(17:28) said, “When I sync from court reserve to
(17:30) swish, I don’t always see if it’s a
(17:32) duper or non-duper game in Swish.” Um,
(17:35) so the answer to that is it doesn’t
(17:37) matter if you sync it as a duper or
(17:39) non-duper game because we just launched
(17:42) two or three weeks ago a feature where
(17:44) in Swiss you can edit the game or the
(17:47) whole league from duper to non-duper
(17:49) seamlessly. So don’t worry if you feel
(17:51) like you didn’t sync it right. You can
(17:53) just go right into Swish and turn a
(17:54) non-duper game into a duper game or vice
(17:58) versa. Um so there’s great flexibility
(18:00) there. The next thing is a lot of people
(18:03) uh on this webinar have probably typed
(18:06) in sixdigit duper IDs a couple or maybe
(18:10) not a couple maybe a lot of times when
(18:11) setting up duper rated games. That’s not
(18:13) always the easiest thing because it’s
(18:15) like
(18:16) wxq59 you know whatever it is. So, the
(18:19) way this API works is um if players have
(18:23) their duper account linked to court
(18:25) reserve, which is an integration I know
(18:27) that’s available. Um say you have a 16
(18:30) person duper rated roundroin. 16 people
(18:33) sign up and pay on court reserve.
(18:35) They’re their duper is all linked to
(18:37) their court reserve account. When you
(18:39) click that sync with swish that Owen was
(18:41) showing, it will send over the names and
(18:44) the duper ids of those players, which is
(18:47) really nice. So, you open up Swiss and
(18:49) you’ve got all 16 players entered and
(18:52) their duper IDs. Uh, that’s a huge
(18:54) timesaver. If somebody didn’t have, for
(18:57) whatever reason, their court reserve uh,
(18:59) and duper linked up, it’ll highlight
(19:01) them and switches orange saying, “Hey,
(19:03) spot check this one person.” And then
(19:05) you could go and fill in the gap right
(19:07) in Swish, which is also nice. Um, so
(19:10) that’s great. And then the last uh piece
(19:12) of functionality that I would uh mention
(19:15) is a lot of clubs who have used Swiss
(19:18) are used to having their players scan a
(19:20) QR code to check in, if you will, when
(19:23) joining an event. So if I walk into a
(19:25) club and I’m one of those 16 people
(19:27) playing in a roundroin, I’d scan the QR
(19:30) code and I’d claim my spot and now I’m
(19:32) good to go. Well, now we can use duper
(19:35) IDs as as a unique identifier. So, when
(19:38) your club manager hits sync with Swiss,
(19:41) if you have your duper linked to court
(19:42) reserve and Swiss, it puts your profile
(19:45) right into the game. You don’t even need
(19:46) to scan that QR code. You could walk
(19:48) into the club, open up Swish, and you’re
(19:50) already in the game ready to view your
(19:53) court assignment and and go play. So,
(19:55) lots of exciting things on that end.
(19:57) Very good. Okay, so let’s just go
(19:59) through here. I’m just going to read the
(20:01) question out loud and then we’ll figure
(20:02) out who’s going to answer it. How’s
(20:03) that? Um, let’s see. We would love to
(20:05) have external sign on capabilities from
(20:07) court reserve. It would make our member
(20:09) experience much smoother. Um, I’ll add
(20:12) it to the idea board right now. That’s
(20:15) awesome. All right. Is there a way for
(20:17) admins to operate Swiss from a
(20:20) desktop? Great question. So, we just
(20:23) started releasing the first of many
(20:25) desktop features on Swish. So, something
(20:28) that if you’re already a Swiss client,
(20:30) you probably saw last month, our club
(20:32) portal. This is kind of what we’re
(20:34) calling our desktop um side of things.
(20:37) So, we just launched the club portal um
(20:40) that has right now limited desktop
(20:41) features, but you can manage all of your
(20:44) club info. You can use all of our uh
(20:47) team member and group functionality
(20:49) there. So, adding employees, adding
(20:51) groups, um you can manage your billing.
(20:54) We also have on the desktop what we call
(20:56) our Swiss Academy, which is fun. That’s
(20:58) that’s our new database of over 40
(21:00) tutorial videos. Um, there’s there’s a
(21:03) section for leagues, a section for
(21:05) roundrobins, there’s even a section for
(21:07) comedy. So, if you want some pickle ball
(21:09) or racket sport comedy, we put that in
(21:11) our tutorial videos. I’m I’m actually
(21:13) curious who’s clicked on that. But,
(21:15) anyhow, that’s that’s the initial
(21:18) desktop functionality. More will be
(21:20) coming. So, I will not promise right now
(21:22) that it’s like a desktop version of all
(21:25) of the cord assignments and brackets.
(21:26) Right now, it’s more of a limited kind
(21:28) of appetizer for desktop functionality.
(21:31) The other thing that I’d say too, and
(21:33) this is just a g a big thanks as well to
(21:35) court reserve, is most of what you would
(21:38) want to do on a desktop at this point is
(21:40) done directly in court reserve. Setting
(21:42) up an event, selecting your time, all of
(21:45) the logistics, pricing, details,
(21:47) reports. Court Reserve nails that. And
(21:50) you would do that all from a desktop.
(21:52) Once you click sync to switch, it’s
(21:54) almost better just to do it right from a
(21:56) mobile device. We always say no one
(21:58) brings their laptop to the pickle ball
(22:00) court, but everyone brings their phone.
(22:02) So, it’s kind of nice. Um, with that
(22:03) sync with Swish, you don’t even need to
(22:05) worry about typing in or setting up
(22:07) games from the mobile end because Court
(22:10) Reserve does it for you. Um, and it
(22:12) syncs right to Swish. So, there’s
(22:14) there’s the long-winded answer. That’s
(22:15) great. There’s a couple questions that
(22:17) look like there may be support questions
(22:19) about how when people are going to go do
(22:21) certain things and then, you know,
(22:23) something’s not working the way they
(22:24) want. I would encourage you reach out to
(22:26) supportcortreserve.com. Tell us what
(22:28) your issue is and then we can help you
(22:30) figure out if it’s a court reserve or
(22:32) what that functionality is and I’m sure
(22:34) we can get in touch with Mark’s team as
(22:36) well to help you guys as well. Um, don’t
(22:38) want to go down the rabbit hole today of
(22:39) fixing support issues. Um, let’s see. If
(22:42) payment is done by court reserve, can I
(22:43) still access Swiss on the website
(22:46) application? Right now it has to have a
(22:48) Stripe account. I would have Lance
(22:50) probably reach out to your guys. Uh,
(22:52) Mark, is that correct? Yep. Yeah, that’s
(22:54) great. All right, let’s see. Um, can you
(22:58) show us in settings where this is? I’m
(23:01) assuming Jason that uh Oswin, if you
(23:04) want to just quickly show uh I guess
(23:06) Yeah, I’ll pull back up.
(23:08) Yep. Make sure I can find my share
(23:11) button. There it is.
(23:15) Okay. So, where it’s located in the
(23:17) settings section for the switch
(23:18) integration is all the way down at the
(23:20) bottom here with additional features.
(23:22) You have to turn it on initially. Once
(23:24) it’s turned on, it’ll appear in order.
(23:27) So, right here, it’s a little S symbol
(23:29) with both the arrows. You can click on
(23:31) that and that’ll be your Switch
(23:33) integration setup with the API key and
(23:35) location. Yep. But you do need to have a
(23:38) Switch account as well as a court
(23:39) reserve account. And there was a
(23:41) question depending on pricing uh what um
(23:44) tiered bucket you are in in court
(23:46) reserve depends on whether you pay the
(23:48) $25 a month for it at court reserve or
(23:50) whether it’s included. And if you’re on
(23:51) court reserve legacy pricing, you do
(23:53) need to be on one of those new tiered
(23:54) plans in order to turn on Swiss. And
(23:57) then Mark’s pricing page, I have put the
(23:59) link out in the everyone chat, uh,
(24:02) swishportsapp.com. Their pricing is
(24:04) there. And then if you have more
(24:05) questions about pricing, then you can go
(24:06) directly to Swiss uh, for that as well.
(24:09) All right, let’s keep
(24:12) going. If you have a Swiss account, do
(24:15) you need to create a new one? I would
(24:17) say probably not. Correct, Mark? You do
(24:20) not. We can just essentially give admin
(24:23) status if you want to sign up for your
(24:24) club. Yeah. So, it’s simple transition.
(24:27) Okay. Uh Vicki said, “Is there a limit
(24:29) of how many events you can have going?”
(24:32) No, there’s not a limit of events. Uh
(24:34) correct, Mark. That’s also correct on
(24:37) the Swiss side of things. Unlimited.
(24:39) Okay. Let’s see. How compatible is Swiss
(24:42) and Court Reserve with gym classes like
(24:44) yoga, Pilates, bar, and the levels of
(24:48) each? Uh well, I’m I’m not sure that
(24:51) that really is going to do the same
(24:53) thing. I mean, court reserve, we’re
(24:54) going to handle all the registration for
(24:55) those fitness classes um with levels,
(24:58) but as far as like competition, unless
(25:00) unless yoga and Pilates is now a
(25:02) competition. Mark, do you have anything
(25:04) for that? Uh not that I’m familiar with,
(25:08) but maybe I should learn a little bit
(25:09) more about that world.
(25:12) No, that think think of Swiss as
(25:14) anything where you would want any type
(25:16) of recording a score or having matchups.
(25:19) You don’t even have to record scores.
(25:20) Sometimes people just like the, you
(25:22) know, the the algorithm generator, they
(25:24) do it friendly mode. So, anything that
(25:26) has matchups, some sort of scoring, a
(25:28) leaderboard or a skill level, that’s uh
(25:30) for any sport, that’s where where we
(25:33) shine. All right. So, this is not just
(25:35) for pickle ball. Swish for tennis. Can
(25:37) it flow into something similar to duper?
(25:40) So, do you have any ratings specifically
(25:42) within Swiss for tennis?
(25:45) Yeah, great question. So, we have tennis
(25:48) ratings coming probably around fall. Um,
(25:51) so that’s it’s already in the works. Uh,
(25:53) coming this summer will be um WPR,
(25:57) formerly Red Paddle. So, for any of the
(25:59) the paddle clubs out there, that’s
(26:01) exciting. That one’s going to be done uh
(26:03) pretty soon. And then tennis
(26:04) integrations will come as well. Um, and
(26:07) I guess this is probably a good time to
(26:09) touch on a few other tennis uh features
(26:12) as well because we we do get a lot of
(26:14) tennis um questions. Um, one of the
(26:17) features that we released beginning of
(26:19) the year is team team leagues. And when
(26:23) I say team, this is different than just,
(26:26) you know, doubles like doubles partners.
(26:28) A lot of tennis clubs uh love to do
(26:32) teams where you have lines of doubles
(26:34) players. I know this is USADA does some
(26:37) similar things, right? This is just very
(26:39) popular in tennis where you could have a
(26:40) a four doubles line team league and you
(26:44) even play against other clubs. They’re
(26:46) really fun. You have rosters. So, you
(26:48) might have a a roster of 16, you know,
(26:50) ladies in a in a doubles league. That’s
(26:52) one of the new features that we have on
(26:54) Switch. We call it our custom team
(26:55) format. So, if you’re on the tennis side
(26:58) of things, I just want to highlight that
(26:59) for you right now. Um, these team
(27:02) leagues are very popular. you know,
(27:04) pickle ball has started to kind of
(27:05) follow tennis with MLP and now some
(27:07) other things, but tennis has nailed this
(27:09) for a while. Team leagues being very fun
(27:11) where you have your, you know, top
(27:13) doubles line and second and third and
(27:15) you compete against other clubs or other
(27:17) teams within your club. Um, so anyways,
(27:20) again, that’s reach out to our team for
(27:22) more details, but we want to make sure
(27:23) the other racket sports are aware of
(27:25) features we’ve been releasing for those
(27:28) functions. Absolutely. Okay. Um, so we
(27:32) had somebody ask, “Will the sync to
(27:34) switch button be added to the court
(27:36) reserve app?” And I just asked him and
(27:38) he said, “Yes, that’s a great idea. We
(27:40) will get that added to the admin app.”
(27:43) So in court reserve on the app, that
(27:44) that’ll be great. That’s great
(27:46) functionality. So great idea. Thank you.
(27:47) I can’t remember where that lives, but
(27:49) it’s somewhere here. All right, let’s
(27:52) see.
(27:54) Um, let’s see.
(27:57) Yes, you have to subscribe to Swiss um
(28:00) and court reserve for the for it to
(28:02) work. You also have to have duper turned
(28:04) on in court reserve if you want the
(28:06) duper ids to flow through Swiss and then
(28:08) to flow through to duper. Correct, Mark?
(28:11) That’s correct. Yes. Okay. Um let’s see.
(28:15) Does the $25 a month give you unlimited
(28:17) integration with Swiss? If you’re paying
(28:20) the $25 in court reserve, yes. Or if you
(28:22) turn on the Swiss in court reserve, then
(28:24) it’s giving you that unlimited
(28:26) integration with Swiss. Yes. All right,
(28:28) let’s
(28:29) see. Uh, with the last quarterly update,
(28:33) Court Reserve announced a round robin
(28:35) feature in development. Yep, we’re also
(28:37) working on that. Uh, but of course,
(28:41) Swiss has round robins as well. That’s
(28:42) why we’re talking about this today. Um,
(28:46) do you have a player view yet? If not,
(28:49) when? How can players sync their CR and
(28:52) Swiss? So players don’t have to do
(28:54) anything. Correct, Mark? Yeah, that
(28:56) that’s correct. It’s the same as they’re
(28:58) doing it now. You just have two apps. Um
(29:00) I love the put it on the idea of board
(29:03) of a single sign on type thing, but it
(29:04) it works it works seamlessly without. So
(29:07) you just have your court reserve where
(29:09) you sign up for events and then you open
(29:11) up Swish when you get to the club,
(29:13) right? Pull up Swish and it’ll have your
(29:15) court assignments. Easy enough. Uh let’s
(29:18) see. Uh this is uh we spoke to someone
(29:20) at Swiss recently. They mentioned
(29:21) something about the pricing being linked
(29:23) to participation with Swiss tournaments.
(29:26) Anything about that connection Mark you
(29:28) want to talk about? Sure. Yeah. And and
(29:30) to keep it brief on our pricing on our
(29:33) website for which Ashley put the link in
(29:35) in the chat, you’ll see that on for
(29:37) example pro club pricing there’s a 125,
(29:40) there’s an 85. So, if you’re wondering
(29:42) what what is the difference between two
(29:44) pro club pricing options, that’s where
(29:46) swiss tournaments.com comes into play.
(29:48) And we actually have a video right
(29:50) underneath our pricing tier where you
(29:51) can click on it and see which, you know,
(29:54) 125 or 85 is the best fit for your club.
(29:56) So, I’d encourage you to go and watch
(29:58) that. But that’s why that’s a great
(30:00) question if you see two different pro
(30:02) club options, uh, swishournaments.com
(30:04) comes into play. All right. So, if
(30:08) here’s a great question. So, I’m in
(30:10) court reserve. I’ve already synced to
(30:12) Swish. I go into court reserve and I
(30:14) change the event or I change some
(30:16) players around. Do I need to click sync
(30:18) to Swish again? How does that work for
(30:20) us, Oswin? Yes. If you change over on
(30:23) the court reserve side, if you modify
(30:25) your event registrance, you’re going to
(30:26) be able to hit the sync button and
(30:28) update the existing game field. Now, if
(30:31) you wanted to change the event and just
(30:33) sync over again, you can click the
(30:35) create new game and choose a different
(30:37) format if that was your goal. Uh but
(30:38) otherwise you can just update your
(30:40) registrance sync again and it will
(30:42) update the existing one with the names
(30:44) that have changed from court reserve. So
(30:46) easy. Love that. Um let’s see. Yes, if
(30:49) you want duper to work, so you would
(30:52) need to have duper in court reserve and
(30:53) swish. Um let’s
(30:57) see. Swish automatically will send duper
(31:00) results to duper after it’s completed,
(31:04) right? Um let’s see.
(31:11) Um, if you want to learn, I know Court
(31:13) Reserve, we have a knowledge base uh
(31:16) that has an article about the
(31:17) integration that we have with Swiss and
(31:19) Mark just talked about what his team has
(31:21) put out as far as like the academy and
(31:23) some training videos and things. Um, so
(31:26) depending on what you’re wanting to
(31:27) learn, we can definitely help you. Just
(31:29) reach out to our support team and we can
(31:31) get you that information as well. Um,
(31:33) let’s see.
(31:35) It is a one-time sync from court reserve
(31:38) to Swiss um unless you make changes.
(31:42) Does Swiss or court reserve sync with
(31:44) pickle ball brackets? Mark, you want to
(31:46) take that one? Sure. We don’t we don’t
(31:49) sync with them at the moment. Um you can
(31:52) manually input stuff if you want into
(31:54) Swiss from other uh registration sites,
(31:57) but there’s no link at the moment and
(31:59) none in court reserve either. Uh we are
(32:01) partnering with Swiss. So, all right. Is
(32:04) there a way to have tournament as a game
(32:06) format when trying to sync from CR to
(32:08) sync? I can only do round robbins and
(32:10) leagues. So, currently that’s what we’re
(32:12) doing. Our our integration is round
(32:14) robins and yeah, leagues right now. Yes.
(32:17) All right. Let’s see. When syncing from
(32:19) court reserve to Swiss, do the partners’
(32:21) names from the custom field also have
(32:23) their duper link sync to Swiss? I don’t
(32:26) think that’s how it works right now. Is
(32:27) it Mark?
(32:29) Uh, let’s see. Or Oswin. That’s a great
(32:32) question.
(32:33) I I don’t believe so. Is this Yeah. So
(32:35) with set partners um right now in Swiss
(32:39) just to kind of give a practical example
(32:42) because some people have tried this. So
(32:44) right now if you sync a partner event
(32:46) it’ll actually give you twice as many
(32:48) teams as you need. So in Swiss you can
(32:51) go and edit them. So I you know it’ll
(32:53) get you halfway there but then you have
(32:55) to go in and add the partners into
(32:57) Swiss. I believe that’ll even be
(32:59) changing with the partner registration
(33:01) coming out in court reserve. So, in the
(33:02) meantime on Swish, you still have to do
(33:04) a little manual work, you know, which is
(33:06) what it is, and then it’s going to be
(33:08) all smoothed over here with a couple
(33:10) weeks. Yeah. So, in a couple weeks, once
(33:12) we have teambased registration, then you
(33:14) will be able to easily sync both players
(33:16) and both their dupers over too. Um,
(33:18) right now, I think Osman’s kind of taken
(33:20) us through what that looks like. Yeah,
(33:22) right now, if you do the partner
(33:24) registration here, when you click on
(33:26) this, right, you’ll get the each person
(33:28) on the registrant list and then their
(33:30) partner listed. when we talked about
(33:32) custom fields a little bit earlier, uh,
(33:34) where one person registers for their
(33:36) team and then they list their partner.
(33:38) That’s probably the best way to go at
(33:40) the moment to save yourself the most
(33:42) amount of manual work. So that way you
(33:44) have just one person registering for
(33:46) their team with their little custom
(33:47) field written and then over on this list
(33:50) will populate just their name. It won’t
(33:52) populate that custom field. So you’re
(33:54) going to be able to quickly go ahead and
(33:56) allow people to join. So the the team
(33:59) member joins, right? They select their
(34:01) name, they uh the other people come in
(34:04) and or the partner comes in and scans or
(34:06) they’re invited via the other options in
(34:08) Swiss, they can select the partner name
(34:11) or you can of course go ahead and edit
(34:13) the partner and put in their name
(34:15) directly from the custom field.
(34:18) Awesome. Very good. There’s a lot of
(34:20) questions about uh things we’ve already
(34:23) answered like yes, you have to have a
(34:25) Swiss account first and then you have to
(34:27) have CR. Uh if you want duper to flow
(34:30) through, you do have to have a duper
(34:31) account and then turn on duper. Um you
(34:34) can run ping pong leagues, right, Mark?
(34:37) Yes, you can. That’s awesome. Um you
(34:41) will have to reach out to Swiss to get
(34:43) your API keys before you can put that
(34:45) into court reserve. Um that’s true. Um,
(34:49) triple team, Mark. Does this work for
(34:52) triple teams yet? Uh, yeah. I I’m not
(34:55) totally sure. I could think of two
(34:57) things triple team refers to. One is
(35:00) there’s a threeperson team, like 3v3,
(35:04) and that is one of the supported formats
(35:05) in uh, Swiss, which is um, which is
(35:08) really fun. And then sometimes that
(35:10) refers to as well having three doubles
(35:13) lines, right? like maybe three guys and
(35:15) three girls and it’s mixed or it’s an
(35:17) allmale league and you have three
(35:18) doubles lines. That also works. So you
(35:21) could do six player rosters and even
(35:23) have people like on the bench as subs
(35:25) that you pull in. So both of those work.
(35:28) Awesome. And there is uh let’s see the
(35:32) WTN integration is coming in court
(35:34) reserve. Yes, we’re still working on
(35:36) that. Um are you guys working with WTN
(35:39) or UTR Mark as far as tennis leagues?
(35:41) Uhhuh. It’ll be after our paddle
(35:43) integration, so you guys will probably
(35:45) beat us to it, but that’s coming as
(35:47) well.
(35:48) Um, again, if you’re on court reserve
(35:50) legacy pricing, you do need to be in one
(35:53) of the in the new pricing tiers that
(35:55) Court Reserve has. If you’ll reach out
(35:56) to our support team, then they can have
(35:58) somebody reach out to you and kind of
(35:59) explain how that works and and what to
(36:01) do because you can’t use Swiss if you’re
(36:03) on old legacy pricing in court reserve.
(36:06) Um, let me see.
(36:12) Uh let’s
(36:16) see. Wow. So, okay. Lots of double
(36:19) questions.
(36:21) Uh all right, let’s see.
(36:29) Subs. Actually, I think one Yeah, go
(36:31) ahead. Yeah, I was going to say we’ll go
(36:33) to the subs question, but one thing that
(36:35) we’ve um been asked a lot as well, which
(36:37) should be good to address is um what if
(36:39) someone doesn’t have the Swish app or
(36:41) doesn’t have their phone on them or
(36:42) anything like that? Um which is a great
(36:45) question. So, in Swiss uh it’s okay if a
(36:49) couple of people haven’t downloaded the
(36:51) app. Um you can we call this adding like
(36:54) a placeholder name. So, when you swing
(36:56) uh sync the data from court reserve to
(36:58) Swiss, uh let’s say there’s 20 people in
(37:01) a ladder league. If 15 of them have the
(37:04) Swiss app downloaded and they follow
(37:05) along and put in their scores,
(37:07) wonderful. And if five of them, for
(37:08) whatever reason, they don’t own a
(37:10) smartphone or they left it at home or
(37:11) whatever, it’s okay. Their name and
(37:13) their Duper ID can still be entered into
(37:16) the game. You can still send the scores
(37:17) to Duper. Um they would just look off of
(37:21) a friend’s phone or the club
(37:22) administrator or something. So, it still
(37:24) works perfectly if you don’t get every
(37:26) one of the players to download Swish. It
(37:28) still works great.
(37:31) Uh, there’s a question here. It looks
(37:32) like Swiss also has a couple different
(37:34) plans. Any of those plans will work with
(37:36) Sport Reserve or which plan do they need
(37:38) to choose for Swiss, Mark? Great. It’s
(37:41) the Pro Club plan. Okay. So, the Pro
(37:44) Club
(37:45) plan. All right. And let’s
(37:49) see. So, there’s a question. You said no
(37:52) limit to number of leagues in Swiss. Is
(37:53) there a limit to number of players per
(37:55) event? Well, you would set that up in
(37:56) court reserve and you could put a max
(37:58) registrant uh at the league level and
(38:00) that way only that number of players
(38:02) could sign up through court reserve and
(38:04) then you would push that over to Swish
(38:05) as well.
(38:06) So, wow. So, uh last question because
(38:10) wow, we have over 50ome questions. Is
(38:12) Swish compatible with Android phones,
(38:14) Mark? Uh yes, it’s built on Apple and
(38:19) Android. All right, very good. And oh,
(38:21) this is another good question. Where do
(38:23) you find that API uh in your Swiss
(38:26) account? Can they find their API or do
(38:28) they need to reach out to your team,
(38:29) Mark? Uh they can find it. That’s a good
(38:31) question. So, when uh when you set up a
(38:34) club account with Swiss um we’ll give
(38:37) you your what I mentioned is the club
(38:39) portal. That’s kind of our initial
(38:41) desktop features. Right on your profile,
(38:43) there’s an API key, so you can copy and
(38:45) paste that right into court reserve.
(38:47) Awesome. Well, thank you guys so much. I
(38:50) know we’ve gone over a ton of
(38:51) information. This will be up on the
(38:53) court reserve YouTube channel and I’ll
(38:54) know we’re going to send it over to Mark
(38:56) and his team as well. If you have
(38:57) additional questions about how this
(38:59) works or anything we can do, please
(39:01) reach out to the court reserve support
(39:03) team or I know the Switch support team.
(39:05) We’d love to help you. Hope you guys
(39:07) have a great summer. We’ll see you soon.
(39:09) Take care.