Front Desks & Admins

With just a name, phone number, or email, you can pull up any member profile in seconds — including their bookings, payments, waivers, and account notes.

CourtReserve shows real-time check-in status and lets you manually check players in, adjust bookings, or apply charges — all in a couple of clicks.

Yes — the calendar view makes it easy to see everything happening at your facility, filter by court, instructor, or event, and make quick updates on the fly

You can cancel, refund, or reschedule bookings instantly — with automated rules to apply credits or enforce policies, so you’re not making judgment calls.

Nope! It’s designed to be intuitive for all users. Most front desk staff pick it up quickly, and our Help Center and live chat support are always there when questions pop up. If you want to go deeper, we can help you specialize in certain features that are important to your role.